Network Management Policy
Powered by MVN-X, LLC
This Network Management Policy (“Policy”) explains how Speak Easy Mobile and MVN-X, LLC manage wireless data services, network resources, performance, and traffic conditions. Speak Easy Mobile is the retail MVNO brand used by customers, while the underlying service provider responsible for actual network access, provisioning, subscriber authentication, and network routing is MVN-X, LLC (“MVN-X”).
This Policy applies to all customers using Speak Easy Mobile-branded wireless services operating on the MVN-X platform, including access delivered through MVN-X’s carrier network partners.
1. Underlying Service Provider Information
All subscriber provisioning, SIM/eSIM activation, network routing, usage processing, and service delivery are provided by:
MVN-X, LLC
30 N Gould St Ste R
Sheridan, WY 82801
Support: support@mvn-x.com
Privacy: privacy@mvn-x.com
The MVN-X platform interacts directly with carrier network partners to enable wireless service for Speak Easy Mobile customers.
2. Scope of This Policy
This Policy describes:
How MVN-X and its carrier partners manage mobile internet traffic
Network performance expectations (speed, latency, coverage)
Congestion management practices
Restrictions on certain types of device or data usage
Policies regarding blocking, throttling, prioritization, and security
This Policy does not apply to the network management practices of third-party Wi-Fi networks, roaming partners, or any other networks not controlled by MVN-X.
3. Overview of Wireless Service
Speak Easy Mobile wireless data services operate on 4G LTE and 5G networks provided through MVN-X carrier partners. Access depends on:
Device compatibility
SIM/eSIM activation
Coverage availability
Local signal strength
Tower load and congestion conditions
Performance is not guaranteed and may vary significantly by location, time of day, network demand, and device capability.
4. Data Plans & High-Speed Data Management
Speak Easy Mobile offers a variety of rate plans that may include:
High-speed 5G and 4G LTE data allotments
Unlimited data with reduced speeds after plan thresholds
Hotspot/tethering usage allowances
4.1 High-Speed Data Thresholds
If your plan includes a fixed amount of high-speed data:
Speeds may be reduced to lower levels for the remainder of your billing cycle once the threshold is reached.
Reduced speeds may affect streaming quality, gaming, downloads, and app performance.
4.2 Unlimited Plans
Unlimited plans contain:
Unlimited overall data usage
A high-speed data threshold, after which:
Speeds may be reduced, and/or
Data may be deprioritized during congestion
Unlimited plans are not intended for non-residential or server-like usage patterns.
4.3 Hotspot / Tethering
Hotspot use may be:
Subject to a separate high-speed data limit
Slowed after reaching your plan’s hotspot tier
Restricted if usage is deemed excessive or inconsistent with consumer use
MVN-X may limit the number of devices tethered at once.
5. Network Performance Expectations
Actual speeds depend on:
Device type and capability (LTE, 5G, 5G+)
Coverage and network environment
Congestion conditions
Signal quality
Plan type and usage thresholds
Typical speeds on partner networks (when available and not deprioritized):
5G Service (Typical Conditions)
Download: 50–300+ Mbps
Upload: 3–20+ Mbps
Latency: ~10–40 ms
4G LTE Service (Typical Conditions)
Download: 10–75 Mbps
Upload: 2–12 Mbps
Latency: ~20–60 ms
Your actual performance may be lower and can vary minute-by-minute based on congestion or location.
6. Network Management Practices
MVN-X and its carrier partners may use reasonable network management practices designed to maintain network stability, ensure fair access, and prevent harm. These may include:
6.1 Congestion Management
During times of high network demand, your traffic may be:
Deprioritized relative to premium/postpaid subscribers
Slowed or subject to reduced throughput
Managed to ensure stable performance for all users
This is standard industry practice.
6.2 Throttling
Your data may be slowed:
After exceeding your plan’s high-speed data limit
During extraordinary network congestion
When using hotspot/tethering beyond the permitted allowance
We do not throttle based on content, website, app, or protocol type.
6.3 Blocking
Neither Speak Easy Mobile nor MVN-X blocks lawful content or applications except:
When required for security (malware, DDoS, fraud)
When required by law
When necessary to protect network integrity
6.4 Prioritization
Speak Easy Mobile does not pay or receive compensation for paid prioritization.
Carrier networks may:
Prioritize postpaid traffic over MVNO traffic
Prioritize certain critical services (e.g., 911 routing, VoLTE)
These behaviors are controlled by carrier partners, not Speak Easy Mobile.
6.5 Application-Specific Restrictions
We do not intentionally:
Block specific apps
Rate-limit particular protocols
Alter or manipulate content
However, certain high-bandwidth or continuous-use applications may perform poorly after high-speed data has been depleted.
7. Device & SIM Requirements
You must use:
A compatible device approved for use on MVN-X partner networks
A valid SIM or eSIM provisioned by MVN-X
Unsupported devices may result in:
Loss of service
Inability to access 5G
VoLTE or Wi-Fi calling failures
Suspension of service if the device violates network policies
Prohibited devices include:
Modems, hotspots, or gateways used for large-scale data offload
Unauthorized signal boosters or repeaters
Automated relay or machine-to-machine devices not permitted under your plan
8. Network Security
MVN-X uses a variety of security measures to protect the network and user information, including:
Traffic monitoring for anomalies
Filtering against malicious activity
Fraud detection systems
SIM authentication and encryption
Protection against spoofing and unauthorized access
For your own security, you must:
Use strong passwords
Protect your device
Avoid sharing your account PIN
Notify support immediately if you suspect unauthorized use
9. Roaming
Roaming availability varies by plan and is not guaranteed. Performance while roaming may differ from domestic network behavior and may be subject to:
Lower speeds
Reduced coverage
Additional restrictions imposed by roaming partners
10. Unlimited Plan Fair Use
Unlimited plans are intended for personal, non-commercial, consumer use.
Examples of prohibited usage:
Hosting servers or automated systems
Continuous video streaming or unattended connections
Using excessive data that degrades network performance for others
MVN-X may restrict or terminate service for abusive or excessive use.
11. Changes to This Policy
We may update this Network Management Policy periodically.
Updates take effect when posted unless otherwise required by law.
Continued use of Speak Easy Mobile services after changes are posted constitutes acceptance of the updated Policy.
12. Contact Information
For network questions or support:
support@mvn-x.com
For privacy-related questions:
privacy@mvn-x.com
Underlying Service Provider:
MVN-X, LLC
30 N Gould St Ste R
Sheridan, WY 82801